Return Policy

We have implemented a unique approach for our products, which are exclusively hand-crafted and custom-made, tailored to each individual customer. As a result, we do not operate a return system due to the personalized nature of our items. Once an order is placed, the product is meticulously created to meet the customer's specifications. Therefore, we are unable to accept cancellations, as the produced item cannot be resold.

In the unlikely event that a product is received broken or exhibits any issues, we are committed to offering an exchange to rectify the situation. Rest assured, our unwavering commitment to quality ensures that our products meet the highest standards.

Should you have any inquiries or concerns regarding our returns policy, please don't hesitate to contact us at mail@jewelayer.com.

Thank you for your understanding.