Return & Refund Policy

At JeweLayer, your happiness is our top priority. Every piece of jewelry we send is crafted with love and care, and we stand behind every order with our 100% Happiness Guarantee.

30-Day Happiness Guarantee

If you are not completely satisfied with your purchase, contact us within 30 days of receiving your order and we will make it right with a full refund or replacement, no questions asked.

How to Start a Return

Email us at support@jewelayer.com with your order number and reason. Returns should be sent to: 1309 Coffeen Avenue, Sheridan, WY 82801, United States

Damaged or Wrong Items

If your item arrives damaged or incorrect, please email support@jewelayer.com with a photo and your order number. We will send a replacement at no cost to you.

Order Cancellations

Orders are processed quickly. You have a 3-hour window from the time of purchase to cancel. After that, the order is likely already in production.

Refund Processing

Approved refunds are credited back to your original payment method within 5-10 business days.
For any questions, contact us at support@jewelayer.com | Mon–Fri, 9AM–6PM PST.