Shipping Policy

Processing Time

All orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays will be shipped the next business day.
Delivery Times (United States)
Standard Shipping: 5–7 business days
Express Shipping: 2–3 business days (available at checkout)

International Orders

International delivery typically takes 7–14 business days depending on your location and local customs.

Holiday Season

During peak holiday periods (November–December), delivery times may increase slightly due to high carrier volume. We recommend ordering early to ensure on-time delivery.

Order Tracking

Once your order ships, you will receive an email with your tracking number. You can track your order at: jewelayer.com/a/tracking

Lost or Missing Packages

If your package shows as delivered but you have not received it, please check with neighbors and your local post office first. If still missing, email us at support@jewelayer.com and we will investigate immediately.
For any questions, contact us at support@jewelayer.com | Mon–Fri, 9AM–6PM PST.